Privacy Policy

1. Overview

At RunClarity ("we", "us", or "our"), accessible from runclarity.app, we are committed to protecting the privacy and security of record labels, artists, and website visitors. This Privacy Policy outlines what information we collect, how we use it, and how third-party services—including Google Analytics—process your data.

2. Information We Collect

We collect both voluntarily provided information and automatically logged technical data when you interact with our website and platform:

• Voluntary Information: Name, email address, label name, message content provided via our contact form, newsletter signups, meeting requests (via Cal.com), and demo submissions.
• Automated Usage Data: IP address, device type, browser specifications, operating system, referring URLs, pages visited, time spent on pages, and interaction events logged automatically via analytical tools.

3. Google Analytics & Cookies

We use Google Analytics (a web analytics service provided by Google LLC) to analyze website traffic and understand how visitors engage with RunClarity.

• Cookies: Google Analytics uses cookies (small text files stored on your device) to collect standard internet log information and visitor behavior in an anonymous form.
• Data Handling: The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This data is used solely to evaluate website activity, compile statistical reports, and optimize user experience.
• Opt-Out Options: You can prevent Google Analytics from collecting data by disabling cookies in your browser settings or installing the official Google Analytics Opt-out Browser Add-on.

4. How We Use Your Information

Information collected is used strictly for the following purposes:

• Providing, operating, and maintaining the RunClarity platform and CRM services.
• Responding to inquiries, meeting requests, and customer support messages.
• Dispatching transactional automated emails (e.g., demo acceptance, contract sign notifications).
• Analyzing aggregate usage metrics to improve platform speed, security, and interface design.

5. Music Demos & Label Confidentiality

We respect music label confidentiality. All audio files, unreleased demo tracks, contract split agreements, artist contact rosters, and internal label workflows uploaded to or processed by RunClarity are treated as strictly confidential. We will never share, stream, sell, or distribute unreleased music or label business data to third parties.

6. Third-Party Services

We utilize trusted third-party providers for essential features:

• Google Analytics: Web traffic and performance telemetry.
• Cal.com: Consultation meeting scheduling.
• Resend / Email Services: Transactional email dispatch for demo workflows.

7. Your Privacy Rights (GDPR & CCPA)

Depending on your location, you hold the following rights regarding your personal data:

• Access & Export: Request a copy of the personal data we hold about you.
• Correction & Erasure: Request the correction or deletion of your personal information.
• Withdraw Consent: Opt-out of non-essential cookies or email communications at any time.

8. Contact Us

If you have any questions or privacy inquiries regarding this policy, please contact our data team at: hello@runclarity.app